All Categories

    Interlogix Product Support Announcement

    Interlogix Product Support Announcement

    Dear Valued Interlogix Customer,

    As you are aware, the Interlogix U.S. and Canada businesses wound down in late 2019 in order to focus on growth opportunities in other fire and security businesses.

    Now, as we enter the final phase of the wind down, we want to make you aware that technical support for the following Interlogix products will no longer be available after December 31, 2021:

    • Access Control Products
      • Proximity readers
      • TruPortal
      • Cards
      • Manufactured hardware
      • Magstripe cards
    • Fire
      • Fire alarm control panels
      • Air duct detectors
      • Heat detectors
      • Notification appliances
      • Pull stations, fire stations
      • Smoke detectors
    • Computers, computer option cards, file servers, monitors, touchscreens
    • Intrusion
      • Hardwired contacts, hardwired sensors, passive modules and components
      • Wireless sensors
      • Cellular communication modules (e.g., modules)
      • Security controls, panels, powered modules and components (e.g., SimonĀ® XT, AdvisorĀ®One, IP communication modules, touchscreens (except UltraSync Secondary), etc.)
    • Video and Transmission
      • IFS fiber transmission and UTP products
      • IFS network products and media converters
      • IFS power supplies for transmission products
      • Fiber Options fiber optic products
      • TruVision fixed cameras
      • TruVision analog and IP PTZ cameras
      • TruVision LCD monitors
      • TruVision DVRs and NVRs
      • TruVision encoders and decoders

    For the remainder of 2021, the Tech Support Group is ready to help you, and can be reached by phone at 855-286-8889, Option 2, or by email at



    Leave your comment